Jun 21, 2023

Enhance Your Customer Support Analysis with Kustomer Integration on Kraftful

As businesses strive to deliver exceptional customer experiences, analyzing customer support tickets becomes crucial for identifying patterns, resolving issues promptly, and enhancing overall satisfaction. At Kraftful, we understand the significance of comprehensive analysis in empowering businesses to provide top-notch customer support. We're excited to announce our integration with Kustomer, allowing you to connect and analyze your Kustomer support tickets seamlessly. With daily ticket syncing and insightful summaries, Kraftful empowers you to gain valuable insights into your customer support operations and make data-driven decisions that drive customer satisfaction to new heights.

Enhance Your Customer Support Analysis with Kustomer Integration on Kraftful

Unleashing the Power of Kustomer Integration:

Kustomer, a leading customer service platform, enables businesses to manage and resolve customer inquiries efficiently. By integrating Kustomer with Kraftful, we've created a powerful solution that streamlines the analysis of support tickets and provides you with actionable insights. Here's how the integration benefits your customer support analysis:

  1. Seamless Ticket Syncing: With the Kustomer integration, your support tickets are automatically synced to Kraftful on a daily basis. This eliminates the need for manual data entry and ensures that you have up-to-date information at your fingertips.
  2. Comprehensive Analysis: Kraftful's analysis engine transforms the raw data from your Kustomer support tickets into meaningful summaries. Whether you need daily, weekly, or monthly insights, Kraftful presents you with clear visualizations and reports on kraftful.com.
  3. Actionable Reports: In addition to accessing summaries on the Kraftful platform, we go the extra mile by sending you a weekly report via email. This convenient feature allows you to stay informed even when you're not actively logged into Kraftful, enabling you to make informed decisions based on the latest customer support trends.
  4. Holistic Data Insights: By analyzing your Kustomer support tickets alongside other data sources, such as app store reviews and user feedback, Kraftful provides a holistic view of your customer support landscape. This comprehensive analysis allows you to identify overarching trends and patterns, enabling you to implement proactive measures and improve customer experiences.

Getting Started:

Connecting your Kustomer support tickets to Kraftful is a straightforward process. Follow these simple steps to start leveraging the power of the integration:

  1. Sign in to your Kraftful account and navigate to the Integrations section.
  2. Select Kustomer and follow the prompts to authorize the connection between Kraftful and your Kustomer account.
  3. Configure your preferences, such as the frequency of ticket syncing and the desired level of ticket detail.
  4. Sit back and let Kraftful do the rest. Your Kustomer support tickets will be synced automatically, and you'll start receiving insightful summaries and reports.


The integration of Kustomer with Kraftful revolutionizes the way you analyze and derive insights from your customer support tickets. With daily syncing, comprehensive analysis, and actionable reports, Kraftful empowers you to make data-driven decisions that enhance your customer support operations and drive customer satisfaction. Gain a deeper understanding of your customers' needs and pain points, and take proactive steps towards delivering exceptional customer experiences.

Start harnessing the power of Kustomer integration on Kraftful today and take your customer support analysis to the next level.

To learn more about the Kustomer integration and how it can benefit your business, visit our website or reach out to our support team.

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