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Starter

Free
Essentials to find product-market fit.
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  • 200 credits* / month
  • Daily, weekly, and monthly product insights, incl. top feature requests
  • Issue frequency report
  • 20 chats with our AI assistant for a deeper dive
  • CSV & DOCX file upload
  • Daily support ticket sync & analysis
  • Daily app store reviews sync & analysis
  • User interview notes, call transcripts, and other document analysis
  • 5 AI generated user stories
  • Download PDF/CSV to share with your team
  • Up to 10 seats
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Pro

$45
/month
Used up your free 200 credits? This plan is for you.
Get started
Month-to-Month option available
  • 1500 included credits* / month
  • Daily, weekly, and monthly product insights, incl. top feature requests
  • Issue frequency report
  • 200 chats with our AI assistant
  • CSV & DOCX file upload
  • Daily support ticket sync & analysis
  • Daily app store reviews sync & analysis
  • User interview notes, call transcripts, and other document analysis
  • 25 AI generated user stories
  • Download PDF/CSV to share with your team
  • Up to 20 seats
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Unlimited

$0.03
/credit+$45/mo
For product builders with large volumes of user feedback.
Upgrade
  • 1500 included credits* / month
  • Daily, weekly, and monthly product insights, incl. top feature requests
  • Issue frequency report
  • 200 chats with our AI assistant
  • CSV & DOCX file upload
  • Daily support ticket sync & analysis
  • Daily app store reviews sync & analysis
  • User interview notes, call transcripts, and other document analysis
  • 25 AI generated user stories
  • Download PDF/CSV to share with your team
  • Up to 20 seats
  • Analyze more at $0.03 / credit
Recommended
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Enterprise

Custom
For product teams with custom requirements.
Contact sales
  • Custom credits* per month
  • Custom reports
  • Dedicated onboarding
  • Daily, weekly, and monthly product insights, incl. top feature requests
  • Issue frequency report
  • Reverse analysis: view original feedback
  • 200+ chats with our AI assistant
  • CSV file upload
  • Daily support ticket sync & analysis
  • Weekly app store reviews sync & analysis
  • User interview notes, call transcripts, and other document analysis
  • Curate your own lists from AI summaries
  • Download PDF/CSV to share with your team
  • Unlimited seats
  • Advanced API access
  • SLA support
  • Analyze more at $0.12 / credit

*What's a credit?

one credit = one app store review or one row on a CSV file
two credits = one support ticket from Zendesk, Intercom, or other help desk
ten credits = one documents like a call transcript, user interview notes, or similar
Overview
Starter
Growth
Enterprise
Amount of data analyzed
Mix and match
‍
up to 215 pieces of feedback / month
or
up to 22 free-form text submissions
Mix and match

up to 2000 pieces of feedback / month
or
up to 200 free-form text submissions
Custom amount
Option to analyze more data
$0.15 / review
$0.12 / review
Custom
User feedback analysis
Basic
Advanced
Advanced
Chat threads with custom questions
20 / month
20 / month
Custom
Disconnect / reconnect sources
5 / month
5 / month
Unlimited
Most loved app features report
Check
Check
Check
Feature requests report
Check
Check
Check
Main complaints report
Check
Check
App competitor mentions report
Check
Check
Prevalence: see how much of your feedback mention each feature request
Check
Reverse analysis: read mentions of a feature request in the original feedback to learn more context
Check
Custom contract with professional services hours to help with product research
Check

Frequently asked questions

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What people are saying...

Kraftful provides the data and analytics to help founders quickly achieve Product Market Fit and build a product that dazzles their customers.
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Chris Holbrook
CEO, Hanu Health
I’m seriously excited to have data like this easily extracted. It makes our efforts for sales much more focused, and helps with the end goal of having more direct interactions with the consumers.
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Jason Wilson
Product Manager, Johnson Controls
Kudos to Kraftful for giving companies tools to get insights into their hardware product.
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Markus Tacker
Principal Engineer, Nordic Semiconductor
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