Pricing

Build products people love, listening to millions in minutes

You can cancel any time. But we doubt you'll want to :)
Plan Icon
Starter
Free for anyone
Essentials to find product-market fit
200 credits/mo
Daily / Weekly / Monthly insights
Custom user stories
Chat with AI
30+ feedback source types
Get started for free
Plan Icon
Pro
$15
/mo
-66%
Used up the free 100 credits? Here's more.
Everything in Starter, plus...
500 total credits
Superior analysis with GPT-4
20 team members
Get started
Plan Icon
Unlimited
$0.03
/credit+$15/mo
For teams with large volumes of feedback
Everything in Pro, plus...
$0.03/credit
Upgrade
Enterprise
Custom
For product teams with custom requirements
Superior analysis with GPT-4
Custom credits per month
Custom reports
Custom amount of chats with AI
Unlimited seats
Dedicated onboarding
Advanced API access
SLA support
Analyze more at $0.03 / credit
Contact sales
30,000+ innovative product teams trust Kraftful
Google, Kayak, Dropbox, Netflix, Atlassian
Collect feedback from 30+ sources
Jira, Slack, IOS App Store, Intercom, Zendesk

What's a credit?

one credit = one app store review or one row on a CSV file
two credits = one support ticket from Zendesk, Intercom, or other help desk
Overview
Starter
Growth
Enterprise
Amount of data analyzed
Mix and match

up to 215 pieces of feedback / month
or
up to 22 free-form text submissions
Mix and match

up to 2000 pieces of feedback / month
or
up to 200 free-form text submissions
Custom amount
Option to analyze more data
$0.15 / review
$0.12 / review
Custom
User feedback analysis
Basic
Advanced
Advanced
Chat threads with custom questions
20 / month
20 / month
Custom
Disconnect / reconnect sources
5 / month
5 / month
Unlimited
Most loved app features report
Check
Check
Check
Feature requests report
Check
Check
Check
Main complaints report
Check
Check
App competitor mentions report
Check
Check
Prevalence: see how much of your feedback mention each feature request
Check
Reverse analysis: read mentions of a feature request in the original feedback to learn more context
Check
Custom contract with professional services hours to help with product research
Check

Compare features

Credits
Team members
Superior analysis with GPT-4
Daily support ticket analysis
Daily app store reviews sync & analysis
Call transcripts & survey analysis
Daily product insights
Weekly product insights
Monthly product insights
Chats with AI
Issue frequency report
Download PDF/CSV
Analyze more at $0.03/credit
Starter
Free
Select plan
200
10
X
X
X
X
X
X
X
200
X
X
X
Pro
$15/mo
Select plan
500
20
X
X
X
X
X
X
X
200
X
X
X
Unlimited
$0.03/credit+$15/mo
Select plan
500+
20
X
X
X
X
X
X
X
200
X
X
X

Frequently asked questions

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Can i use rivex free?
Plus
Do you have monthly and yearly billing options?
Plus
Can I change my payment method?
Plus
How does adding and removing members work?
Plus

What people are saying...

Kraftful provides the data and analytics to help founders quickly achieve Product Market Fit and build a product that dazzles their customers.
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Chris Holbrook
CEO, Hanu Health
I’m seriously excited to have data like this easily extracted. It makes our efforts for sales much more focused, and helps with the end goal of having more direct interactions with the consumers.
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Jason Wilson
Product Manager, Johnson Controls
Kudos to Kraftful for giving companies tools to get insights into their hardware product.
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Markus Tacker
Principal Engineer, Nordic Semiconductor

Innovative teams use Kraftful to engage users & boost revenue.

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