Jun 21, 2023

Streamline User Feedback with Kraftful's Slack Integration

As product builders, we know the value of user feedback in shaping our products and driving innovation. Understanding our users' experiences and expectations helps us deliver better solutions and enhance customer satisfaction. That's why we're thrilled to announce an exciting new feature that will streamline the user feedback process.You can now connect Kraftful to Slack to receive automatic user feedback summaries of your app store reviews every week, right in your workspace. Get ready to supercharge your feedback process and make your team love you even more!

Streamline User Feedback with Kraftful's Slack Integration

Streamlining User Feedback:

Managing user feedback can be a time-consuming and daunting task, especially for larger teams with multiple apps or products. Manually collecting, organizing, and analyzing app store reviews can eat up precious resources and delay response times. But fear not, because Kraftful has you covered.

Kraftful's allows you to connect your Slack workspace with a public channel. By doing so, you unlock the power of automation, making the process seamless and efficient. Once connected, Kraftful will automatically gather your customer feedback and generate weekly summaries for your team to review.

Benefits of connecting Kraftful to Slack:

  1. Real-time Feedback: Stay up-to-date with the latest user reviews without having to manually check app stores. Kraftful delivers automatic weekly feedback summaries straight to your Slack channel, ensuring you never miss critical feedback.
  2. Team Collaboration: By centralizing user feedback in a dedicated public channel, your entire team can easily access and discuss the reviews. Collaborative discussions can foster brainstorming, identify patterns, and inspire innovative solutions.
  3. Time-saving Automation: No more tedious manual review collection or data entry. Kraftfulautomates the process, freeing up your team's time and allowing them to focus on analyzing feedback and implementing improvements.
  4. Actionable Insights: With Kraftful's user feedback summaries, you can quickly identify common themes, sentiment trends, and areas for improvement. These insights enable data-driven decision-making and empower your team to prioritize features and enhancements that matter most to users.
  5. Improved Customer Satisfaction: By actively listening to your users through their app store reviews, you demonstrate a commitment to customer-centricity. Addressing concerns and promptly implementing changes based on feedback can lead to increased user satisfaction and loyalty.

Getting Started:

Setting up Kraftful to post toSlackis a breeze. Follow these simple steps to get started:

  1. Sign in to your Kraftful account and click “Post to Slack” under “Account”.
  2. Connect your Slack workspace and choose the public channel where you want the weekly feedback summaries to appear.
  3. Test your connection by sending a test message to the channel you’ve connected to.
  4. Sit back, relax, and let Kraftful handle the rest. The automatic user feedback summaries will start flowing into your Slack channel every week.


Embracing user feedback is vital for the success and continuous improvement of your apps and products. With Kraftful, you can streamline the feedback collection process, empower your team with actionable insights, and demonstrate your commitment to customer satisfaction. Say goodbye to manual review management and hello to efficient, automated feedback summaries delivered right to your workspace. Get ready to revolutionize the way you gather and analyze user feedback with Kraftful's ability to post to Slack. Your team will thank you for it!

Start harnessing the power of user feedback today and make your products shine like never before.

To learn more about Kraftful, visit our website or reach out to our support team.

Innovative teams use Kraftful to engage users & boost revenue.


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