Update: Trends 2.0

Trends 2.0 is here!

Now powered by your project organization, Trends gives you way more control over how you view feedback over time.

Here’s how it works: each trend line represents a project, and every data point shows user feedback mapped to that project.

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Trends 2.0 strikes the perfect balance between AI-powered analysis and your team’s customization. Kraftful now auto-suggests projects right in your Inbox, making the whole Feedback → Insights → Projects → Trends pipeline AI-driven. But you’re always in the driver’s seat. You decide which projects get created and can rename them to match your team’s language, guiding our AI to better align future insights with your priorities.

Want more context? Just click on the mention number to dive into the original feedback behind each trend.

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Trends are available on all Pro, Team, and Enterprise plans.

Give it a try and let me know what you think!

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